CRM App Backend Template
PHP — Schema, API & AI Guide
A production-ready PHP CRM backend schema and Starter Kit on Back4app: Contact, Company, Deal, Activity, pipeline stages, ER diagram, data dictionary, JSON schema, API playground, and a one-click AI Agent prompt to deploy in minutes.
Key Takeaways
On this page you get a production-ready CRM schema, a one-click AI prompt, and step-by-step PHP code — so you can ship a CRM app without building the backend.
- Deploy in minutes — Paste the AI Agent prompt and get a running app with contacts, companies, deals, and pipeline.
- Secure by default — ACLs and role-based access so users see only their assigned deals and data.
- PHP-native SDK — Typed objects, async/await, offline pinning, and Live Queries for pipeline updates.
- REST + GraphQL — Both APIs auto-generated; filter deals by stage, list activities by relatedTo.
- Five classes — _User (built-in), Company, Contact, Deal (pipeline), Activity (tasks/events).
What Is the PHP CRM Backend Template?
Integrate PHP or Laravel with a managed CRM backend on Back4app. Call REST endpoints for Contact, Company, Deal, and Activity using Guzzle or cURL; no database migrations or schema management in PHP. PSR-style requests and type hints keep integration clean. Deploy your app on any host while Back4app handles auth, storage, and real-time.
Best for:
Overview
PHP and Laravel apps can use Back4app as the CRM backend without running migrations or managing the database. Call REST endpoints (GET /classes/Deal?where=..., POST /classes/Contact) with Guzzle or cURL; send X-Parse-Session-Token after login.
The five classes are shared across all clients. Your PHP code parses JSON responses and maps to your domain; Back4app handles storage, auth, and real-time. Add fields from the dashboard or API without touching PHP schema code.
Core CRM Features
PHP CRM backend with REST client: contact management, deal pipeline, and activity tracking. Use Guzzle or Laravel HTTP with session tokens and ACLs.
Contact management
Store and manage contacts with name, email, phone, company, and notes. Ideal for PHP apps.
Company management
Track companies with name, website, industry, and address. Links to contacts and deals.
Deal pipeline
Sales pipeline with stages, amount, expected close date, and assignment. Built for PHP backends.
Activity tracking
Log calls, emails, meetings, and notes linked to contacts and deals. Works with PHP SDK.
User & permissions
Built-in user model and pointers for ownership and assignment. ACLs out of the box for PHP.
Why Build Your PHP CRM Backend with Back4app?
Back4app gives PHP apps a ready CRM backend so you can focus on Laravel or your existing stack.
- •REST integration: Use Guzzle or cURL to call Back4app REST endpoints for Contact, Company, Deal, Activity; PSR-style code and type hints.
- •No database migrations: Schema lives on Back4app; add fields from the dashboard or API without touching your PHP schema layer.
- •Deployment flexibility: Run your PHP app on any host; Back4app handles auth, storage, and real-time for CRM.
Ideal for Laravel or standalone PHP projects that need a managed CRM backend.
Core Benefits
A production-ready CRM backend so you can ship faster and focus on your app.
Ship Faster, No Backend Code
REST & GraphQL APIs and a ready-to-use schema — connect your app and go.
Secure by Default
ACLs and class-level permissions; restrict by assignedTo and createdBy.
Real-Time Pipeline
Live Queries over WebSockets for instant deal and activity updates.
Built-In Auth
User sign-up, login, and session handling out of the box.
Works Offline
Local pinning keeps contacts and deals available offline and syncs when you reconnect.
Deploy in Minutes
Use the AI Agent to create and deploy your CRM app from this template.
Ready to try it?
Let the Back4app AI Agent create your CRM app backend, connect the PHP frontend, and deploy — all from a single prompt.
Free to start — 50 AI Agent prompts/month, no credit card required
Technical Stack
Everything powering this CRM app template at a glance.
ER Diagram
Entity-Relationship diagram for the PHP CRM app data model.
CRM schema: _User, Company, Contact, Deal, Activity with pointers for company, contact, deal, assignedTo, relatedTo, createdBy.
View diagram source
erDiagram
_User {
String objectId PK
String username
String email
String password
Date createdAt
Date updatedAt
}
Company {
String objectId PK
String name
String website
String industry
String address
String notes
Pointer createdBy FK
Date createdAt
Date updatedAt
}
Contact {
String objectId PK
String name
String email
String phone
Pointer company FK
String notes
Pointer createdBy FK
Date createdAt
Date updatedAt
}
Deal {
String objectId PK
String title
Number amount
String stage
Pointer contact FK
Pointer company FK
Date expectedCloseDate
String notes
Pointer assignedTo FK
Date createdAt
Date updatedAt
}
Activity {
String objectId PK
String type
String subject
String description
Date dueDate
Date completedAt
Pointer relatedTo FK
Pointer createdBy FK
Date createdAt
Date updatedAt
}
Company ||--o{ Contact : "has"
Company ||--o{ Deal : "has"
Contact ||--o{ Deal : "has"
_User ||--o{ Deal : "assignedTo"
_User ||--o{ Activity : "createdBy"
Contact ||--o{ Activity : "relatedTo"
Deal ||--o{ Activity : "relatedTo"
_User ||--o{ Company : "createdBy"
_User ||--o{ Contact : "createdBy"
Integration Flow
Auth-to-CRUD sequence: how your PHP app talks to Back4app — login, then query contacts and deals, update pipeline.
View diagram source
sequenceDiagram
participant User
participant App as PHP App
participant Back4app as Back4app REST API
User->>App: Login
App->>Back4app: POST /login (username, password)
Back4app-->>App: sessionToken
App-->>User: Logged in
User->>App: Load contacts and deals
App->>Back4app: GET /classes/Deal or GET /classes/Contact (X-Parse-Session-Token)
Back4app-->>App: results[]
App-->>User: Show pipeline
User->>App: Create deal or contact
App->>Back4app: POST /classes/Deal or POST /classes/Contact
Back4app-->>App: objectId, createdAt
App-->>User: Updated listData Dictionary
Complete field reference for every class in the schema.
| Field | Type | Description | Required |
|---|---|---|---|
| objectId | String | Auto-generated unique identifier | auto |
| name | String | Full name of the contact | |
| String | Email address | — | |
| phone | String | Phone number | — |
| company | Pointer<Company> | Company this contact belongs to | — |
| notes | String | Free-form notes | — |
| createdBy | Pointer<_User> | User who created this contact | — |
| createdAt | Date | Auto-generated creation timestamp | auto |
| updatedAt | Date | Auto-generated last-update timestamp | auto |
9 fields in Contact
Security & Permissions
How ownership, ACLs, and class-level permissions protect data in this CRM schema.
Row-Level ACLs
Use ACLs and pointers (assignedTo, createdBy) so users only see and edit their assigned deals and related data.
Class-Level Permissions
CLPs restrict which roles or users can create, read, update, or delete objects at the class level.
Pointer-Based Ownership
Deal.assignedTo and Activity.createdBy link to _User; Cloud Code can enforce visibility and edits by role.
Schema (JSON)
Raw JSON schema definition — copy and use in your Back4app app or import via the API.
{
"classes": [
{
"className": "Contact",
"fields": {
"objectId": {
"type": "String",
"required": false
},
"name": {
"type": "String",
"required": true
},
"email": {
"type": "String",
"required": false
},
"phone": {
"type": "String",
"required": false
},
"company": {
"type": "Pointer",
"targetClass": "Company",
"required": false
},
"notes": {
"type": "String",
"required": false
},
"createdBy": {
"type": "Pointer",
"targetClass": "_User",
"required": false
},
"createdAt": {
"type": "Date",
"required": false
},
"updatedAt": {
"type": "Date",
"required": false
}
}
},
{
"className": "Company",
"fields": {
"objectId": {
"type": "String",
"required": false
},
"name": {
"type": "String",
"required": true
},
"website": {
"type": "String",
"required": false
},
"industry": {
"type": "String",
"required": false
},
"address": {
"type": "String",
"required": false
},
"notes": {
"type": "String",
"required": false
},
"createdBy": {
"type": "Pointer",
"targetClass": "_User",
"required": false
},
"createdAt": {
"type": "Date",
"required": false
},
"updatedAt": {
"type": "Date",
"required": false
}
}
},
{
"className": "Deal",
"fields": {
"objectId": {
"type": "String",
"required": false
},
"title": {
"type": "String",
"required": true
},
"amount": {
"type": "Number",
"required": false
},
"stage": {
"type": "String",
"required": false
},
"contact": {
"type": "Pointer",
"targetClass": "Contact",
"required": false
},
"company": {
"type": "Pointer",
"targetClass": "Company",
"required": false
},
"expectedCloseDate": {
"type": "Date",
"required": false
},
"notes": {
"type": "String",
"required": false
},
"assignedTo": {
"type": "Pointer",
"targetClass": "_User",
"required": false
},
"createdAt": {
"type": "Date",
"required": false
},
"updatedAt": {
"type": "Date",
"required": false
}
}
},
{
"className": "Activity",
"fields": {
"objectId": {
"type": "String",
"required": false
},
"type": {
"type": "String",
"required": false
},
"subject": {
"type": "String",
"required": false
},
"description": {
"type": "String",
"required": false
},
"dueDate": {
"type": "Date",
"required": false
},
"completedAt": {
"type": "Date",
"required": false
},
"relatedTo": {
"type": "Pointer",
"required": false
},
"createdBy": {
"type": "Pointer",
"targetClass": "_User",
"required": false
},
"createdAt": {
"type": "Date",
"required": false
},
"updatedAt": {
"type": "Date",
"required": false
}
}
},
{
"className": "_User",
"fields": {
"objectId": {
"type": "String",
"required": false
},
"username": {
"type": "String",
"required": true
},
"email": {
"type": "String",
"required": true
},
"password": {
"type": "String",
"required": true
},
"createdAt": {
"type": "Date",
"required": false
},
"updatedAt": {
"type": "Date",
"required": false
}
}
}
]
}Build with AI Agent
Use the Back4app AI Agent to build a real CRM app from this template: it will create the frontend, the backend (this schema, auth, and APIs), and deploy it — no manual setup. The prompt below describes this CRM stack so the Agent can generate a production-ready app in one go.
Create a CRM app on Back4app with this exact schema and behavior. Schema: 1. _User (use Back4app built-in): username (String, required), email (String, required), password (String, required); objectId, createdAt, updatedAt (system). 2. Company: name (String, required), website (String), industry (String), address (String), notes (String), createdBy (Pointer to _User); objectId, createdAt, updatedAt (system). 3. Contact: name (String, required), email (String), phone (String), company (Pointer to Company), notes (String), createdBy (Pointer to _User); objectId, createdAt, updatedAt (system). 4. Deal: title (String, required), amount (Number), stage (String; e.g. lead, qualified, proposal, negotiation, won, lost), contact (Pointer to Contact), company (Pointer to Company), expectedCloseDate (Date), notes (String), assignedTo (Pointer to _User); objectId, createdAt, updatedAt (system). 5. Activity: type (String; e.g. call, email, meeting, note), subject (String), description (String), dueDate (Date), completedAt (Date), relatedTo (Pointer to Contact or Deal), createdBy (Pointer to _User); objectId, createdAt, updatedAt (system). Security: - Set ACLs so only authenticated users can access data; use role-based or owner-based rules where appropriate (e.g. assignedTo, createdBy). - Use Class-Level Permissions so only authenticated users can create/read/update/delete these classes. Auth: - Sign-up (username, email, password) and login; support logout/session. Behavior: - Full CRUD for Company, Contact, Deal, and Activity. - List deals with filter by stage and order by expectedCloseDate or updatedAt (pipeline view). - List activities by relatedTo (Contact or Deal). - Optional: real-time Live Queries for Deal and Activity for dashboard/pipeline updates. - Optional: offline pinning for mobile (Contacts, Deals, Activities). Deliver: - Create the Back4app app with the schema above, ACLs, and any Cloud Code needed. - Generate the frontend and connect it to this backend; deploy so the app is runnable end-to-end.
Press the button below to open the Agent with this template's prompt pre-filled.
API Playground
Try the REST and GraphQL endpoints for the CRM schema. Responses from the example data above — no Back4app account needed.
Uses the same CRM schema (Contact, Company, Deal, Activity) as this template.
Step-by-Step PHP Integration
Connect to your Back4app backend from a PHP app using the Back4app PHP SDK.
Step 1: Install Back4app PHP SDK
Add the Back4app SDK for your stack (e.g. npm, pubspec, or package manager).
PHPcomposer require guzzlehttp/guzzleStep 2: Initialize Back4app in your app
Initialize the Back4app SDK at app startup with your App ID and server URL.
PHP// Initialize (e.g. bootstrap or config) $baseUrl = 'https://parseapi.back4app.com'; $appId = getenv('PARSE_APP_ID'); $restKey = getenv('PARSE_REST_KEY'); $sessionToken = null; // set after loginStep 3: Query contacts and deals
Use the SDK to fetch Contact and Deal objects; filter deals by stage for the pipeline.
PHP// GET /classes/Deal or /classes/Contact function getDeals(string $baseUrl, string $appId, string $restKey, ?string $sessionToken, string $stage = 'qualified'): array { $client = new \GuzzleHttp\Client(); $headers = [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'Content-Type' => 'application/json', ]; if ($sessionToken) $headers['X-Parse-Session-Token'] = $sessionToken; $res = $client->get($baseUrl . '/classes/Deal?where=' . urlencode(json_encode(['stage' => $stage])) . '&order=expectedCloseDate', ['headers' => $headers]); $body = json_decode($res->getBody()->getContents(), true); return $body['results'] ?? []; } function getContacts(string $baseUrl, string $appId, string $restKey, ?string $sessionToken): array { $client = new \GuzzleHttp\Client(); $headers = [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'Content-Type' => 'application/json', ]; if ($sessionToken) $headers['X-Parse-Session-Token'] = $sessionToken; $res = $client->get($baseUrl . '/classes/Contact', ['headers' => $headers]); $body = json_decode($res->getBody()->getContents(), true); return $body['results'] ?? []; }Step 4: Create a contact or deal
Create a new Contact or Deal with the required fields and pointers (company, contact, assignedTo), then save.
PHP// POST /classes/Deal or /classes/Contact function createDeal(string $baseUrl, string $appId, string $restKey, string $sessionToken, string $title, string $stage = 'lead', ?float $amount = null): array { $client = new \GuzzleHttp\Client(); $body = ['title' => $title, 'stage' => $stage]; if ($amount !== null) $body['amount'] = $amount; $res = $client->post($baseUrl . '/classes/Deal', [ 'headers' => [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'X-Parse-Session-Token' => $sessionToken, 'Content-Type' => 'application/json', ], 'json' => $body, ]); return json_decode($res->getBody()->getContents(), true); } function createContact(string $baseUrl, string $appId, string $restKey, string $sessionToken, string $name, ?string $email = null, ?string $phone = null): array { $client = new \GuzzleHttp\Client(); $headers = [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'X-Parse-Session-Token' => $sessionToken, 'Content-Type' => 'application/json', ]; $body = ['name' => $name]; if ($email !== null) $body['email'] = $email; if ($phone !== null) $body['phone'] = $phone; $res = $client->post($baseUrl . '/classes/Contact', ['headers' => $headers, 'json' => $body]); return json_decode($res->getBody()->getContents(), true); }Step 5: Update deal stage and activities
Update Deal.stage when moving in the pipeline; create and list Activity by relatedTo.
PHP// PUT /classes/Deal/{objectId} — update stage // DELETE /classes/Deal/{objectId} function updateDealStage(string $baseUrl, string $appId, string $restKey, string $sessionToken, string $objectId, string $stage): void { $client = new \GuzzleHttp\Client(); $client->put($baseUrl . '/classes/Deal/' . $objectId, [ 'headers' => [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'X-Parse-Session-Token' => $sessionToken, 'Content-Type' => 'application/json', ], 'json' => ['stage' => $stage], ]); } function deleteDeal(string $baseUrl, string $appId, string $restKey, string $sessionToken, string $objectId): void { $client = new \GuzzleHttp\Client(); $headers = [ 'X-Parse-Application-Id' => $appId, 'X-Parse-REST-API-Key' => $restKey, 'X-Parse-Session-Token' => $sessionToken, ]; $client->delete($baseUrl . '/classes/Deal/' . $objectId, ['headers' => $headers]); }
Frequently Asked Questions
Common questions about the CRM app backend template.
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