Support_Levels | BaaS_Vendor | Remarks |
---|---|---|
24/07 | View relation | 24 hours per day and 07 days per week |
Basic | View relation | AWS Support Plan |
Business | View relation | AWS Support Plan |
Community | View relation | Forums, help pages, tutorials, etc. |
Developer | View relation | AWS Support Plan |
Docs | View relation | Online documentation |
Email | View relation | Support via email channels |
Enterprise Support | View relation | Support for Enterprises |
Phone | View relation | Support via Phone calls |
Ticket | View relation | Support via ticketing system. |