The Database Hub | Back4App
The Database Hub | Back4App
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  1. George Batschinski
  2. BaaS Comparison
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  • GraphQL API PlaygroundAPI Playground
  • Get Started GuideGet Started
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  • GraphQL API Playground
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    Contributors

  1. BaaS Comparison
  2. Support

Backend as a Service Support Levels


DataSchema
Get StartedFetch Data
Support_LevelsBaaS_VendorRemarks
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(undefined)
24/07
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24 hours per day and 07 days per week
8/5
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Support available during business hours only.
Basic
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AWS Support Plan
Business
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AWS Support Plan
Chat
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Support via online Chat
Community
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Forums, help pages, tutorials, etc.
Developer
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AWS Support Plan
Docs
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Online documentation
Email
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Support via email channels
Enterprise Support
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Support for Enterprises
Gold Pro
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Kinvey Support Plan
No Support
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No support level
Phone
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Support via Phone calls
Platinum Pro
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Kinvey Support Plan
Premier Support
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Elite SLAs
Scheduled Meetings
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Support via scheduled meetings.
Silver Pro
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Kinvey Support Plan
Skype
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Support via Skype
Slack
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Private or Public Slack Channels