The Database Hub | Back4App
The Database Hub | Back4App
How it works
  • Log In
  • Sign Up

  1. Back4App
  2. 🇺🇸 US Counties Dataset
Public

72
173
72
173
  • DatabaseDatabase
  • GraphQL API PlaygroundAPI Playground
  • Get Started GuideGet Started
  • IssuesIssues
  • ContributorsContributors
  • Database
    Database
    GraphQL API Playground
    API Playground
    Get Started Guide
    Get Started
    Contributors
    Contributors

  1. IssueOpen
  2. Losing authorisation / connect to API doesn't work

New IssueNew

mike9 commented this issue on May 2021

Hey, the API was working for me perfectly. However, after sometime (1/2 weeks) when trying to get the list of counties based on state name the API didn't return anything. I couldn't figure out why that happens so I came back to back4app and clicked Connect to API button and it started working again. We had this issue already second time.

I was thinking what's the issue here? Is it some wrong set-up?

davimacedo commented this issue on May 2021

When you clicked connect to API, have you created a new app (new keys) or used the same one?

mike9 commented this issue on May 2021

Hey Davi! When I clicked "connect to API" I used the same one. Hope this helps

davimacedo commented this issue on May 2021

Would you mind to open a ticket in the case it happens again?

aizazulhaq14 commented this issue on Sep 2021

Hey, The API was working fine before. but it stopped working today. it's not returning anything. Plus I ran into this weird problem as well, that it was working fine locally but when I deploy the application, it just stops working at all. (returns 504 Gateway Time-out) idk what the issue is honestly. but I think it has something to do with Authorization. the key doesn't work on a deployed application if it's used locally first?

charles commented this issue on Sep 2021

Could you please test it once again? If the issue still persists, please, create a ticket and our team will help you with that: https://www.back4app.com/support

Please enter a comment for this issue.