code | industry | title | description | crossReferences | activities |
---|---|---|---|---|---|
561421 | Telephone Call Centers | Telephone Answering Services | This U.S. industry comprises establishments primarily engaged in answering telephone calls and relaying messages to clients.
Cross-References. | ["Establishments primarily engaged in providing paging or beeper transmission services are classified in U.S. Industry 517312, Wireless Telecommunications Carriers (except Satellite)."] | View relation |
561422 | Telephone Call Centers | Telemarketing Bureaus and Other Contact Centers | This U.S. industry comprises establishments primarily engaged in operating call centers that initiate or receive communications for others via telephone, facsimile, email, or other communication modes for purposes such as: (1) promoting clients' products or services, (2) taking orders for clients, (3) soliciting contributions for a client, and (4) providing information or assistance regarding a client's products or services. These establishments do not own the product or provide the services they are representing on behalf of clients.
Cross-References. Establishments primarily engaged in-- | ["Answering telephone calls and relaying messages to clients--are classified in U.S. Industry 561421, Telephone Answering Services;","Organizing and conducting fundraising campaigns on a contract or fee basis, that may include telephone solicitation services--are classified in U.S. Industry 561499, All Other Business Support Services; and","Gathering, recording, tabulating, and presenting marketing and public opinion data, that may include telephone canvassing services--are classified in Industry 541910, Marketing Research and Public Opinion Polling."] | View relation |